Mobile Device Management

What is mobile device management?

Businesses are issuing more and more mobile devices to their employees to ensure agility, responsiveness, and productivity in their daily operations. However, this also increases the attack surface for companies and poses a significant risk if the devices are hacked, lost, or stolen.

TeamViewer MDM ensures that your IT department can manage and secure an ever-growing device fleet 24/7 in a single console. MDM enables the easy onboarding, roll-out, management, and troubleshooting of mobile devices for companies that have a remote workforce.

Cloud-based modern device management

TeamViewer Mobile Device Management

Effectively manage and secure all endpoints, protecting sensitive business data anywhere work happens.

TeamViewer and Ivanti have partnered to provide a single, unified platform for managing mobile devices across your entire IT ecosystem. It gives you easy remote configuration and management, security enhancements, app distribution and management, policy enforcement, and much more.

Use cases

Privacy and compliance

Protect business data on any endpoint across your organization.
Diverse mobile device fleets

Easily manage multi-device, multi-OS, multi-app scenarios from a single console.
Secure and flexible way of working

Secure mobile devices used by your employees in healthcare, logistics, and manufacturing industries as they get more digitalized.
Onboarding and device lifecycle

Provide a seamless and secure end-user experience during onboarding and all stages of device lifecycle.

360° device management

Onboard, manage, and secure your mobile devices — from iOS to Android, through TeamViewer MDM. All from one application:

Enroll new devices: Simply onboard, enroll, and provision your devices over-the-air, including all apps and security settings.
Inventory, reporting, and dashboards: Instantly get access to all your mobile phones’ data.

Security plus compliance, minus the hassle

Protect against threats sweeping the mobile landscape: From device encryption, definition of passcode requirements to remote lock and wipe capabilities.

Ensure compliance and consistency: Enforce policies and standards consistently across all managed devices.
Device security: Remotely lock, wipe, and backup your devices in case they get stolen or damaged to stay compliant.
Granular control: Restrict your users to certain features or apps.
Tracking: Monitor the device location for full compliance.

Easy deployment of apps and updates

Make sure your employees feel at home and ready to start from day one: Set-and-forget by setting up which apps, updates, and settings get distributed across your workforce and spare them the hassle of manual configurating or downloading apps.

Secure distribution: Ensure easy and secure distribution, update, and removal of mobile apps.
App configuration: Enable app-level settings and configurations as per company policies to improve security.

Getting started

TeamViewer offers a seamless integration of a fully-fledged MDM solution. You can start your trial or get your paid license right from within TeamViewer — set up your MDM and use it.

TeamViewer Remote UI screenshots showing how to get started with Mobile Device Management

Step 1

Get the license

Once you’ve started the trial or received your paid license, TeamViewer sets up the MDM environment for you.

Step 2

Initial setup

All you need for setting up MDM for the first time is to connect to your Apple ID or Android Enterprise, which connects you to the Apple AppStore and Google PlayStore. Link your Active Directory to synchronize your users to enroll your users’ devices.

From then on you can set policies, manage apps, perform device actions, and manage certificates.

Step 3

Installation and enrollment

Once all configuration pieces are in place, you will be able to enroll all managed devices. From now on all management capabilities on the device are unlocked.

Learn more

Choose your MDM add-on

TeamViewer Mobile Device Management scales with the needs of your business.

TeamViewer MDM Essential

This add-on is ideal for businesses with a single office but a distributed workforce.
TeamViewer MDM Advanced

This add-on offers more capabilities for businesses with multiple offices and a distributed workforce.
TeamViewer MDM Enterprise

This add-on is ideal for large organizations with multiple offices, operating across time zones and a distributed workforce with growing number of mobile devices across the enterprise.

Overview
Feature deep-dive

Packages

	MDM Essential	MDM Advanced	MDM Enterprise

Device enrollment
Policy enforcement
Application management
Configuration management
Security controls

Zero touch deployment
Advanced security controls
Remote support
Compliance monitoring

Content management and collaboration
Enhanced security controls
Secure productivity
Secure connectivity
Integration and ecosystem support
Scalability and high availability
Conditional access

TeamViewer MDM Essential

TeamViewer MDM Advanced

TeamViewer MDM Enterprise

Industrial-grade security

Today, enterprises rely heavily on remote connectivity to manage a majority of their IT operations. In addition, the rise of the distributed workforce and the adoption of work-from-home policies have led to a significant dependence on remote access and control capabilities. As a result, security is much more important now.

Built-in security

Password randomization
Trusted devices
One-time passwords
Smart card re-direct
Conditional access
Single sign-on (SSO)

Certified excellence

Spotlight

Test all TeamViewer Remote Management solutions 14 days for free.

Request a free trial

Secure and manage your mobile device ecosystem

What is mobile device management?

Cloud-based modern device management

TeamViewer Mobile Device Management

Use cases

Privacy and compliance

Diverse mobile device fleets

Secure and flexible way of working

Onboarding and device lifecycle

360° device management

Security plus compliance, minus the hassle

Easy deployment of apps and updates

Getting started

Get the license

Initial setup

Installation and enrollment

Choose your MDM add-on

TeamViewer MDM Essential

TeamViewer MDM Advanced

TeamViewer MDM Enterprise

MDM Essential

MDM Advanced

MDM Enterprise

TeamViewer MDM Essential

Device enrollment Simplified processes for enrolling mobile devices into the management system, allowing administrators to establish control and manage the devices in the MDM console.

Policy enforcement Creation and enforcement of policies that govern device settings, security configurations, and user restrictions across managed devices.

Application management Update or remove applications. Distribution and management of applications to managed devices with the ability to push applications to devices and manage application access and permissions remotely.

Configuration management Configuration and management of device settings, including Wi-Fi, email, VPN, and other parameters necessary for device functionality within the organization.

Security controls Implementation of security measures to protect sensitive data and ensure compliance such as password enforcement, remote lock, and wipe capabilities.

TeamViewer MDM Advanced

Zero touch deployment Onboarding and deployment of new mobile devices without the need for manual configuration.

Advanced security controls Additional security measures to further protect sensitive data and ensure compliance with features like secure in-line email gateway that manages, encrypts, and secures traffic between the mobile endpoint and backend email systems.

Remote support Extended capabilities for remote management and troubleshooting of mobile devices usings remote screen sharing, remote control of devices, remote diagnostics, and support for over-the-air updates and configurations.

Compliance monitoring Enhanced monitoring and reporting capabilities to ensure devices comply with organizational policies and regulations.

TeamViewer MDM Enterprise

Content management and collaboration Content management capabilities, allowing secure distribution and management of documents, files, and media to authorized devices.

Enhanced security controls Enhanced security measures to protect sensitive data and ensure compliance with features such as two-factor authentication, passcode enforcement, government-grade encryption, application-level encryption, and certificate-based authentication.

Secure productivity Secure email and personal information (PIM) cross-platform app. Secure web browsing through secure tunnelling protecting both, data-in-motion and data-at-rest.

Secure connectivity Per application VPN allowing organizations to authorize specific mobile apps to access corporate resources behind the firewall without requiring any user interaction.

Integration and ecosystem support Enhanced integration capabilities with other enterprise systems, allowing seamless data exchange and automation of processes between MDM and other business systems, such as Salesforce.

Scalability and high availability Support large-scale deployments and provide high availability to ensure uninterrupted device management.

Conditional access Passwordless multi-factor authentication using device-as-identity. Trust engine combining various signals such as user, device, app, network, geographic region, and more to provide adaptive access control.

Industrial-grade security

Built-in security

Certified excellence

Customer success

With TeamViewer Remote Management, the Oberursel Fire Brigade keeps their complete IT ready for use 24/7.

MPW Industrial Water Services monitors equipment throughout North America.

A car dealership transforms IT chaos into an efficient, organized system to keep sales and service humming.

Test all TeamViewer Remote Management solutions 14 days for free.

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