From social media to third-party selling arrangements, retailers find themselves with a growing list of platforms to manage. Physical outlets exist alongside these new digital channels, which means a complex mix of scattered branches and business departments, point-of-sale endpoints, visual display units, billing systems, servers, and other infrastructure to manage and maintain.
Remote access technology needs to streamline device management, making it possible to access, control, update, and configure all endpoints, without the need for physical intervention.